Frequently Asked Questions

• How to convert a purchase order (PO) into an invoice
• I can't find my Purchase Order in the Document Manager app, what should I do?
• Why am I getting the error "the user is not currently accepting invoices"?
• My invoice was rejected, what should I do?
• I have sent an invoice, but realized that I made a mistake. How do I correct this?
• How to add your company's tax and legal details
• What does this error mean "Fiscal identifier not found"?
• My invoice is accepted but I have not received my payment, what should I do?
• How do I add a payment method to my invoice?
• How to add more users to your Tradeshift company account
• The Account Owner has left the company, what do I do?