FAQs
Useful FAQs about your the Seller e-Invoicing Subscriptions with Tradeshift.
How do I know if I am in scope for a paid subscription?
Every seller transacting 601 invoices or more per year, with a spend over $100,000 aggregated across all Buyers they do business with, will be in a paid subscription tier. We continuously analyze network traffic, primarily to ensure invoices go where ...
Who can I speak to about the Seller e-Invoicing Subscriptions with Tradeshift if I have questions?
If you have quesions regarding the Seller e-Invoicing Subscriptions with Tradeshift, please contact us via email, at subscription@tradeshift.com. If you’ve already signed up, contact the Tradeshift Support Team by completing this form. ...
What happens if I don’t pay the subscription?
If you do not pay your subscription, access to Tradeshift services will become limited. We will work with you to navigate what this means for your particular account, documents and connections in the network. ...
What do we get for the subscription fee? What additional benefits do we get as a paying seller?
With your subscription, you gain access to additional value on the Tradeshift Network: Extended Document Storage: Store and access your important documents securely, providing you with peace of mind and organizational efficiency. Integration Updates ...
How do I nominate someone for billing?
Look for the link in the email you received from us (subscription@tradeshift.com), you can submit the correct billing details there. ...
How will you bill me?
Billing will be done once per year, starting at the commencement of the subscription. You can either pay by card immediately or be sent an invoice. ...
How will the transition from the free plan to the premium plan be handled, and will there be any disruptions to our current invoicing processes during this transition?
Transitioning to a paid subscription is done with no disruption. Tradeshift only take action if a subscription is not paid. ...
Are there any additional fees or charges associated with the paid subscription beyond the base subscription price?
No additional fees or charges are associated with the paid subscription beyond the base subscription price, it’s one price for everything. ...