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    How do I check for (and accept) Connections from other HSBC Group branches?

    238 1 Created on 2019-10-28 11:14:46; Last updated on 2023-01-31 10:58:12

    If you have notifications enabled on your account, you will receive an email from Tradeshift every time another company sends you a connection request. 


    Simply accept the connection request by:
    1. Clicking on the green Accept button
    2. Logging into your existing Tradeshift account (Note: If you have forgotten your password, please use the "Forgot your password" link below the password field). You can read more about resetting your password here.

    3. You can also accept a connection request by clicking accept in the Task List app inside your Tradeshift platform account.

    4. You are now connected to this new entity.


    Note: If you have the notifications switched off, you can simply log into Tradeshift and access the Task List app to accept all new connections and check all other tasks, like received documents requiring your attention. You can read more about notification settings here.


    You can also view the list of all your connection requests in the Network app, by navigating to the Tradeshift Network tab. By clicking on the Invitations received option at header level, you will access the list of invitations received from other companies that would like to connect with you. The status displayed for these requests is Pending Connection, indicating that you should take action. Use the accept or reject buttons to establish a connection or reject the request. Please note that you cannot exchange documents with a company unless you become connected on Tradeshift. 


    For further information, you can navigate to your Customer's and Tradeshift's Support pages via the Support app. This gives you access to a comprehensive suite of documentation and knowledge base articles to assist your use of the Tradeshift platform. 








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