In this section, you'll find a number of guides that explain the basics of document matching on Tradeshift.

What is matching?

Matching is a method that ensures consistency between documents in order to control that customers do not pay for more than what was received, or that sellers do not ship more than what was confirmed. This is achieved by comparing related documents sent and received on the Tradeshift platform, such ...

15281 0 Created on 2019-09-07 21:12:00; Last updated on 2022-05-27 05:00:36

What does the line-state service do?

The line-state service is a data model that stores line data from documents sent and received on Tradeshift, including data on how the document lines relate to each other. The line and line-relation data is currently stored for the following document types: purchase orders (POs) order changes goods ...

14930 0 Created on 2019-09-07 22:04:25; Last updated on 2022-05-27 05:00:36

What does the decision service do?

Once the line-state service has established a relation between document lines (if necessary), the lines are ready for matching, which is carried out by the decision service. The decision service essentially compares the related lines to determine if they match: If they do, the invoice containing the...

14659 0 Created on 2019-09-12 11:38:31; Last updated on 2022-05-27 05:00:36

How do I handle discrepancy tasks?

When a discrepancy task has been assigned to you, you will receive a notification email whose wording depends on the task type:Clicking the invoice number in the notification email will open the invoice in the Invoice Viewer app, which offers two ways to handle discrepancies (more on this below):...

16894 0 Created on 2019-09-12 12:00:32; Last updated on 2022-05-27 05:00:36