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3 Methods for Sending Invoices via Tradeshift
Tradeshift has made it possible and easy for any business to invoice their customers - no matter the invoice volume. Depending on the volume of invoices you send, we recommend the following options:
The ‘PO flip’ methodHSBC Group preferred method - not available in Germany
This method reduces invoice to PO matching errors
HSBC Group will be delivering all Purchase Orders via the Tradeshift Platform. These can be turned into an invoice and returned to HSBC Group via the platform. All relevant information from the Purchase Order is automatically retained during the flip process for speed and accuracy.
The 'Web Interface' methodFor low volume invoices
HSBC Group Suppliers can key and submit invoices directly into Tradeshift
This method should be considered for invoices not related to HSBC Group Purchase Orders.
The ‘Integration- file transfer’ methodFor large volumes of invoices
For our high-volume suppliers we offer an integration approach to sending and receiving files which means a direct link between their ERP and Tradeshift. You will be contacted by Tradeshift and HSBC Group directly who will work with you to get set up.
We recommend you check the supported EDI formats here with your IT department.
Invoice Validation Rules
What are validation rules and why are they important?
Validation rules ensure that the vendor provides information in all the required fields. HSBC Group can then process the invoice quickly and efficiently without any unnecessary exceptions or delay.
For HSBC Group Invoice Validation rules, please follow the link here.
Where do I get help?
The Knowledge Base (contained within the Support App) contains articles and FAQs that will tell you everything you need to know about HSBC Group's project with Tradeshift!
HSBC Group will be able to help answer questions about the non-receipt of purchase orders, incorrect purchase order details and invoice payment queries. Please click here to view your regional HSBC Group procurement support contact information.
Please raise a support ticket with Tradeshift for any technical problems when using the application. Submit a support request here.